Chicken Road Terms & Conditions - Your Gaming Agreement

Welcome to Chicken Road! These comprehensive Terms & Conditions govern your use of our innovative casino gaming platform. By accessing our website, creating an account, or participating in any Chicken Road games, you acknowledge that you have read, understood, and agree to be bound by these terms. Please review them carefully before proceeding with your gaming experience.

Eligibility & Age Requirements

Access to Chicken Road is strictly limited to qualified individuals:

• Age Verification: You must be at least 18 years old or meet the legal gaming age requirement in your jurisdiction.
• Legal Capacity: You must have the legal capacity to enter into binding agreements and manage financial transactions.
• Residency Requirements: Services are available to residents of permitted jurisdictions where online gaming is legal.
• Identity Verification: Valid government-issued identification and proof of address may be required for account verification.
• Gaming License: Access may be restricted based on local gaming regulations and licensing requirements.

Account Creation & Management

Your Chicken Road account is your gateway to our gaming platform:

• Account Registration: Provide accurate, complete, and truthful information during the registration process.
• Login Security: Maintain strict confidentiality of your username, password, and security credentials.
• Account Ownership: Each individual may maintain only one active account; multiple accounts are strictly prohibited.
• Profile Updates: Keep your account information current and accurate at all times.
• Account Verification: Complete all required verification steps to maintain account access.

Financial Transactions & Payment Policies

Chicken Road maintains strict financial controls and transparency:

• Payment Methods: We accept various secure payment options including credit/debit cards, digital wallets, and bank transfers.
• Transaction Security: All financial transactions are encrypted and processed through secure payment gateways.
• Deposit Limits: Customizable deposit limits help maintain responsible gaming practices and financial control.
• Withdrawal Processing: Withdrawals are processed within 24-48 hours after verification and approval.
• Currency Requirements: All transactions must be conducted in supported currencies as specified.

Game Rules & Fair Play Standards

Maintaining a fair and transparent gaming environment is our priority:

• Random Number Generation: All games use certified random number generators ensuring fair and unpredictable outcomes.
• Game Integrity: Any form of cheating, collusion, or manipulation will result in immediate account termination.
• Skill vs. Chance: While some games involve skill, all outcomes contain elements of chance and cannot be guaranteed.
• Game Variations: Rules and payouts may vary between different game versions and updates.
• Tournament Rules: Special rules apply to tournament play and competitive events.

Intellectual Property & Content Rights

Chicken Road maintains exclusive rights to our platform content:

• Copyright Protection: All game graphics, software, music, and visual elements are protected by copyright laws.
• Trademark Rights: Chicken Road name, logo, and branding are registered trademarks.
• Usage Restrictions: Unauthorized copying, distribution, or modification of platform content is strictly prohibited.
• Third-Party Content: Some content may be licensed from third parties and subject to additional restrictions.
• Content Updates: We reserve the right to modify or update platform content at any time.

User Conduct & Behavioral Standards

Maintaining a respectful and safe gaming environment is essential:

• Respectful Communication: Harassment, abuse, or offensive language in chat features is strictly prohibited.
• Fair Competition: Collusion, team play, or coordinated gaming strategies are not permitted.
• Platform Security: Attempting to hack, exploit, or compromise platform security will result in legal action.
• Responsible Behavior: Players must maintain appropriate behavior and avoid disruptive activities.
• Community Guidelines: Follow all community standards and respect other players' gaming experience.

Privacy & Data Protection

Your personal information is protected under our comprehensive privacy policy:

• Data Collection: We collect only necessary information required for account management and gaming services.
• Information Security: Advanced encryption and security measures protect your data from unauthorized access.
• Data Usage: Your information is used solely for providing gaming services and improving user experience.
• Third-Party Sharing: Personal data is never sold or shared with unauthorized third parties.
Data Retention: We maintain data only as long as necessary for service provision and legal compliance.

Limitation of Liability & Disclaimers

Chicken Road operates within defined legal parameters:

• Service Availability: While we strive for 24/7 availability, temporary service interruptions may occur.
• Financial Losses: We are not liable for financial losses resulting from gaming activities or technical issues.
• Third-Party Services: We are not responsible for third-party payment processors or external services.
• Force Majeure: We are not liable for service disruptions caused by circumstances beyond our control.
• Gaming Outcomes: We do not guarantee specific gaming results or financial returns.

Termination & Account Suspension

Account termination may occur under specific circumstances:

• Policy Violations: Serious violations of these terms may result in immediate account suspension.
• Fraudulent Activity: Any form of fraud or suspicious behavior will lead to account termination.
• Regulatory Compliance: Accounts may be suspended to comply with legal or regulatory requirements.
• Voluntary Closure: Players may close their accounts at any time through account settings.
• Inactive Accounts: Long-term inactive accounts may be subject to closure procedures.

Dispute Resolution & Legal Framework

Chicken Road provides clear dispute resolution procedures:

• Internal Resolution: Most disputes can be resolved through our customer support team.
• Mediation Services: Professional mediation is available for unresolved customer service issues.
• Legal Jurisdiction: These terms are governed by applicable law and subject to proper court jurisdiction.
• Arbitration Clauses: Certain disputes may be resolved through binding arbitration as specified in these terms.
Appeal Process: Players have the right to appeal certain decisions through established procedures.

Policy Updates & Modifications

These terms may be updated to reflect platform improvements and regulatory changes:

• Notification Process: Significant changes will be communicated through email, in-app notifications, and website announcements.
• Acceptance Requirements: Continued use of services after updates constitutes acceptance of new terms.
• Review Responsibility: Players are responsible for regularly reviewing updated terms and conditions.
• Effective Dates: All updates include clear effective dates and transition periods.
Change Log: We maintain a comprehensive log of all policy changes for transparency.

Contact Information & Support

For questions about these Terms & Conditions or any other platform-related inquiries, our legal and support teams are available 24/7. Contact us through our secure support portal, dedicated legal email at [email protected], or call our dedicated helpline for immediate assistance. We're committed to providing clear, helpful responses to all your questions.

Last Updated: December 15, 2025

Effective Date: December 15, 2025

Next Review: March 15, 2026