Invitation

The Golden Peacock Awards Secretariat (GPAS) has great pleasure in inviting applications for The Golden Peacock National Quality Award. The National Quality Award Scheme was instituted by the Institute of Directors in February 1991 to encourage Total Quality improvements in both manufacturing as well as service organizations in India including :

The GPNQ Awards are presented to organizations in different sectors adjudged to have made the most significant achievement in the field of Total Quality.

The Golden Peacock National Quality Award stimulates and helps organizations to rapidly accelerate the pace of customer-oriented improvement process. It is a powerful self-assessment process and a way to build an organizations’ brand equity on QUALITY. The preparation for the award helps to inspire and align the entire work force and management functions. The knowledge gained by the organization in describing and self-assessing its operations lead to IMPROVED organizational performance.

The Awards

The Golden Peacock National Quality Award, named after India’s national bird the “Peacock”, is awarded annually. The award winners may use the Golden Peacock National Quality Award logo on their printed and promotional material for next one year. Selected organizations may be awarded a commendation certificate by the jury. The Golden Peacock National Quality Award will be given separately for manufacturing and service organizations in different sectors under the following categories:

Categories

• Large Enterprises : Annual Turnover Rs 300 crores & above
• Medium and Small Enterprises : Annual Turnover less than Rs 300 crores
• Sector : Manufacturing, Service, Government, Public & Private

Special Categories

– Education, Training, Research and development, Testing & Inspection

–Service Sector covering Tourism, Transport, Couriers, Hotels & Hospitality, Healthcare, Telecommunication, Professional consultancies, Financial Institutions.

– Government Organisations, Undertakings & Services.

Eligibility

Manufacturing or Service organizations or parts of organisations (self accounting profit centres) operating in India may participate in the Golden Peacock National Quality Award.

The decisive factor for eligibility is that the operations of the applicant must reasonably correspond to the Award criteria and which can be verified at the time of evaluation.

The operations of the applicant must be carried out independently, meaning that responsibilities, authorities, results, etc. are clearly defined. This must be documented, for example, in the annual report, organisation plan or equivalent.

Rules & Regulations

• GPAS reserves the right to alter the Award Scheme.
• GPAS reserves the right to award more than one trophy each year and also to withhold awards if the required standard is not met.
• GPAS accepts no liability for any loss resulting from the disclosure of information concerning an entry, though all reasonable precautions will be taken to maintain secrecy.
• GPAS cannot undertake to return documents or supplementary material submitted with an entry.
• Few selected Award winners may also be invited to make a brief presentation in the ensuing "World Congress on Total Quality" to share their experiences.
• The decision of the Chairman of the Jury, on the recommendations of the Panel of Judges is final and no appeal or correspondence will be entertained.

Non-Disclosure & Confidentiality

Names of applicants, commentary and scoring information developed during the review of applications are regarded as proprietary by GPAS and are kept confidential. Such information is available only to those individuals directly involved in the assessment and administrative process.

GPAS will take all reasonable action to ensure that applications and information therein are treated in strict confidence. However, in no way can GPAS be held responsible for any loss of confidentiality to a third party. Moreover, GPAS cannot be held liable for any damage (to goods, or persons, financial loss or consequential) incurred through the breach of confidentiality or otherwise by the applicants or any third party.

GPAS reserves the right, prior to or subsequent to the Award Presentation, to publish and made public the salient details of the Quality improvement schemes of the Award Winners, as a step towards sharing of knowledge in the national interest.

Application Fees

The application fee is as under:

1. Large Enterprises (LE): Rs.39, 500/­-
2. Small and Medium Enterprises (SMEs): Rs.29, 500/­-

The fee should accompany your application, in the form of demand draft/cheque in favor of 'Institute of Directors', payable at New Delhi.

Shortlisted finalists, whose sites have to be visited (if requires), bear the actual cost of the visit. These will cover the actual cost of one assessor travelling to the site and hospitality only. The assessors' time is not charged.

All entries should be addressed to:

The Director General
Golden Peacock Awards Secretariat
IOD House
M-52, Greater Kailash – II (Market)
New Delhi - 110 048
Phone: 41636294, 41636716-17 Fax: 91-11- 41008705
E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Website: www.goldenpeacockawards.com